Tarsha is the owner/operator of Mrs. Joy's Absolutely Fabulous Treats in Lynchburg, VA, she "Mrs. Joy". The shop is one of the original retailers of a revitalized section of downtown. A graphic designer by training, she is a self-taught ...See moreTarsha is the owner/operator of Mrs. Joy's Absolutely Fabulous Treats in Lynchburg, VA, she "Mrs. Joy". The shop is one of the original retailers of a revitalized section of downtown. A graphic designer by training, she is a self-taught baker, learning whatever she knows in that regard from online videos and research. She has a faithful clientele who are drawn to her familiar and homey fare of donuts, cinnamon rolls, chocolate chips cookies, and her signature creation peanut butter thumbs. However, she is not making a profit after six years of operation, it having been a year since she actually paid herself. While Steve likes her baking in general, he doesn't see it at a professional level. But what he sees as the biggest problem is that there is no joy in Mrs. Joy's kitchen in that Tarsha has trust issues. While she micromanages, she really wants some relief in some down time for herself. And in not trusting her staff - even her daughters and her niece - feeling that they are only there for a paycheck, she doesn't train them properly or share her recipes, especially for the peanut butter thumb, fearing that they ultimately will be "stolen", thus no longer making Mrs. Joy's unique. While Steve plans to teach her *and* her staff some basic baking techniques, he also has a plan for Tarsha to trust her staff and thus make the business better run. Tiffany, in the meantime, has to make the space operate more as retail bakery as opposed to what it currently looks like, which is a mishmash of an antique store featuring Tarsha's collectibles, and a place for her to espouse her philosophy of joy. Written by
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