What is Pro Labs?
Pro Labs allows users to test out the beta version of the new IMDbPro features and designs as the Pro team continues to develop them. Let us know what you think of the new site design. Love it? Hate it? Confused? Click on the feedback tab to give input about your experience, which will help our development team continually improve our product.
Why are there missing features?
As the Pro Labs site is still in development, not all features that were originally on IMDbPro are supported on Pro Labs yet. Rest assured that our development team is working on it and will be adding the most critical Pro features to the site as we build them out in the coming weeks.
Will the old version of the site still be available?
For a limited time, you can choose to switch back to the old version of IMDbPro by clicking on the “Revert to Old Site” link on blue stripe across the top of all pages on Pro Labs.
How do I give feedback on the new site?
If you want to give feedback on the new site design, you can click the “Feedback” tab on the left side of every page on Pro Labs. You can use this to report bugs, suggestions or just general comments about the new pages. Your feedback will help us continue to develop and tailor the Pro site to better meet your needs.
If you have questions regarding credits, making updates on your page, or managing your account, please contact customer service via the Helpdesk.
How do I access contact information in the new design?
When you look someone up to contact them, you'll now find all contact information directly on their main page in the right column, so you can immediately look up their direct contact, company or representatives. You can click on “show all contacts” to expand the list to display every listed contact. Each individual contact box expands by clicking on the blue arrow, to reveal full phone numbers, emails, websites and mailing addresses, as well as direct contact details for agents.
Why are there outdated or duplicated contact listings? How do I update them?
Contact information is derived from two sources: (1) the contacts that have been entered directly by the page owner through IMDb Resume and (2) the information that is submitted through the update interface on our site.
On the new Pro site, the contact information in the right column displays both types. If you’ve claimed your page and have entered contact information through IMDb Resume in the past, it will now show up directly on your page in the Contacts box with an orange asterisk next to it. Contact information displayed in blue text is a reflection of the IMDbPro information submitted via the site.
To ensure our display is accurate, we encourage you to update or delete the information on your resume via the link at the base of your contact information on the Pro Labs site; you can also access the link here.
Once you've updated your resume information, the data should be corrected online within 24 - 48 hours.
What does the STARmeter scale (auto / logarithmic / linear) mean?
The STARmeter graph shows a person’s popularity ranking on a scale along the right side of the graph. You can view the shape of the graph using different scales by selecting it from the “scale” dropdown menu.
A linear scale displays the data with even spacing and is the scale that is typically used on stock charts and other standard graphs.
A logarithmic scale displays the data using intervals corresponding to order of magnitude, which can be helpful to pull out patterns and trends when the data covers a large range of STARmeter values (for example, if you are viewing an actor’s 20-year career).
You can choose to switch the STARmeter graph to either scale to better meet your needs, or set it to “auto” scaling, which will automatically switch between linear scale when the graph covers a small range of data and logarithmic scale when the graph covers a large range of data.