A cookie is simply a piece of text that is saved in your browser's configuration, and includes your IMDbPro.com username and login information. This cookie allows our servers to recognize you every time you visit the site. If your computer is configured to reject cookies, our servers are not able to recognize you as a subscriber and you won't be able to sign up or login.
Placing a cookie on your computer allows faster, more convenient access to IMDbPro. Once you have logged in and the cookie is set, you won't be prompted to login each time you visit our site.
In order to use IMDbPro you must have cookies turned on. Most web browsers have cookies turned on by default. If you experience problems signing up or logging in, please check that your browser is configured to accept cookies (options for cookies can usually be found in the Security or Advanced configuration section of your browser).
If you are using Netscape, go to the Edit/Preferences/Advanced menu.
In Microsoft Internet Explorer 4.0, go to View/Internet Options/Advanced
menu. If you are using Internet Explorer version 5 or above, you'll find cookie
options in the Tools/Internet Options/Security menu.
One common cause of problems with Internet Explorer is an incorrect value for Privacy Settings. By default Internet Explorer' privacy level is set to 'Medium', which allows you to accept cookies. However, if you have this value set to 'High', cookies may be rejected and you may not be able to register or login.
If you are using any Internet security utility or firewall, make sure it it's not set up to reject cookies. If this is the case, you need to configure it so that cookies from the 'imdb.com' and 'imdbpro.com' domains are allowed.
If you are accessing IMDbPro.com from your workplace and your computer is behind a corporate firewall or proxy, you may want to contact your network administrator and ask that cookies from the above two domains be allowed.How do I reset my cookie?
A cookie is just a file on your computer, and sometimes files may be overwritten or damaged. This can happen for several reasons, but it's easily fixed: if you clear the cookie's contents or delete it from your computer, the next time you access the site you will be asked again for your login information and a new cookie will be saved to your computer and everything will be fine.
To clear your cookie from IMDbPro.com, click on the following link or cut and paste it into a new browser window:
Then, to login again, click on the following link and enter your email address (the one you entered when you signed up) and your password:
If for some reason clearing the cookie doesn't work and you are still being recognized as a wrong user, you can try deleting the IMDb cookies from your computer.
Go to your computer's Cookies folder (on Windows PCs, 'Cookies' is usually found in the 'Documents and Settings' folder. If you are not sure, you can use Windows' "Find File" feature to locate any folder called 'Cookies'). Once you've located your Cookies folder, just delete any file with the string "imdb.com' in the name. Then, to recreate your cookie, login again with your IMDbPro.com registered email and password.